Post Exam Information


If you passed the exam, you will receive your official CCNA certificate in about 6 weeks (8 weeks internationally) after exam day. Your certificate will be mailed to the address you provided when you registered for the exam.
You need your examination score report to access the certification tracking system and set up a login to check your certification status. If you do not receive your certificate, you can open a case in the certificate online support located at the following web address:

When you receive your certificate, you might want to frame it and put it on a wall. A certificate on a wall is much harder to lose than a certificate in a filing cabinet or random folder. You never know when an employer or academic institution could request a copy.

Your CCNA is valid for 3 years. To keep your certificate valid, you must either pass the CCNA exam again or pass a more advanced certification before the end of the 3-year period.


Passing the CCNA exam is no easy task, but it is the starting point for more advanced Cisco certifications, such as CCNP level exams. When you log in to the online certification tracking tool (use the exam report to do this), be sure to view the Certification Progress link. This link provides specific information about certifications you can achieve with CCNA as the base.


If you did not pass your first attempt at the CCNA, you must wait at least 5 calendar days after the day of the exam to retest. Stay motivated and sign up to take the exam again within 30 days of your first attempt. The score report outlines your weaknesses. Find a study group and use The Cisco Learning Network ( online community to help you with those topics.
If you are familiar with the general concepts, focus on taking practice exams and memorizing the small details that make the exam so difficult. If you are a Cisco Networking Academy alumnus, you have access to the curriculum. Packet Tracer also provides an excellent network simulator. Consider your first attempt as a formal practice exam and excellent preparation to pass the second attempt.


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